Improve your reviews across multiple review based platforms
Send automated review request that are timed so your customers leave reviews within minutes of leaving your Sneaker store.
Customer Satisfaction … Quicker
We use technology to choose the best time to solicit feedback from your client’s customer. Shorten the feedback cycle and fix issues quicker resulting in happier customers and a better brand experience.
Spot Key Trends Over Time
See how a brand, store or chain performs over any length of time based on tangible metrics that equate to customer value. Franchisees or managers get tangible targets around customer satisfaction.
More Positive Genuine Reviews
Incentivizing customers to provide reviews with giveaways or discounts can result in a ban on several review platforms. We increase both your chances and the amount of positive reviews without breaking the rules.
Real Time Alerts
Do you or your client need to know when a negative mention goes live? Get real-time alerts via sms or email for team members who need instant updates. Alternatively, set up a daily / weekly summary for a higher-level overview.
Improve Local SEO
Search engines use positive reviews from major review platforms as a primary ranking factor in local search. In addition, improve pay-per-click performance by linking a location’s rating to it’s paid search adverts.
Sneaker Focus makes smart choices from over 25 data points to guarantee you always have a balanced number of reviews everywhere that matters. Alternatively, choose your primary platform from within the app.
Predict Customer Loyality with Net Promoter Score (NPS)
Establish Customer Satisfaction with customizable CSAT Response.
Our Sneaker store clients tend to see strong increase of reviews within the 1st several weeks of using Sneaker Focus WiFi
Monitor all of a company’s reviews and feedback with detailed reporting tools. Receive an alert sent to you or your client whenever a negative or damaging review is posted, so you can fix issues before they become problems. What are you waiting for contact us for a DEMO!