We use technology to choose the best time to solicit feedback from your client’s customer. Shorten the feedback cycle and fix issues quicker resulting in happier customers and a better brand experience.

See how a brand, store or chain performs over any length of time based on tangible metrics that equate to customer value. Franchisees or managers get tangible targets around customer satisfaction.

Incentivizing customers to provide reviews with giveaways or discounts can result in a ban on several review platforms. We increase both your chances and the amount of positive reviews without breaking the rules.

Do you or your client need to know when a negative mention goes live? Get real-time alerts via sms or email for team members who need instant updates. Alternatively, set up a daily / weekly summary for a higher-level overview.

Search engines use positive reviews from major review platforms as a primary ranking factor in local search. In addition, improve pay-per-click performance by linking a location’s rating to it’s paid search adverts.

Sneaker Focus makes smart choices from over 25 data points to guarantee you always have a balanced number of reviews everywhere that matters. Alternatively, choose your primary platform from within the app.

Predict Customer Loyality with Net Promoter Score (NPS)

Establish Customer Satisfaction with customizable CSAT Response.

Create a familiar experience to online review sites with 1-5 star ratings